Juchen Electrical Technology Co., Ltd.
Juchen Electrical Technology Co., Ltd.
About Us

FAQ

How many days you need to install the equipment?

It usually takes 3-5 days, depending on the situation on site, and the exact time when all spare parts arrive will be the determining factor.

You have sales target finished amount requirement to the distributor?

Yes, we set annual sales targets for our distributors and provide detailed plans to achieve annual sales of 10-20 million.

Can I transfer the money to you then you pay to other supplier?

Sorry, we do not accept third-party payment transfers.

Can I delivery the goods from other supplier to your factory? Then load together?

Yes, we can accept LCL (Less than Container Load) shipments after prior notice.

When will you leave your factory and to have your spring festival holidays?

The specific holiday arrangements will be based on the actual situation.

Can the equipment be installed under hot weather?

Yes, the equipment can be installed and operated normally in an environment of 0-33℃.

Can Your products be installed under the cold weather?

Yes, the equipment can be installed and operated normally in an environment ranging from -10℃ to 15℃.

Can you send your staff to install the equipment for us?

Yes, we offer on-site installation service.

Can I only buy some spare parts from you?

Yes, we accept separate spare parts orders.

Can you send your equipment to my warehouse in guangzhou?

Yes, we can arrange delivery to your warehouse in Guangzhou.

How long it takes you to provide the designing options for us?

We will provide a design proposal within 7 business days.

What is your products standardization?

Our products comply with [specific standards, such as ISO/CE].

How do you pack the equipment?

Our company's exported equipment is packaged in wooden crates before leaving the factory.

Can you can design the equipment according to our size?

Yes, we offer customized design services.

How many years have your company made this kind of equipment?

We have 6 years of production experience in this field.

How many staffs do you have in your factory?

Our factory has about 20 employees.

How can I to be your agent in my country?

The company's assessment confirms eligibility for authorized agency.

Do you have any real project pictures of the equipment?

We have photos of the equipment; you are welcome to visit our company at any time.

How far is your factory from the airport?

The airport is 28.5 kilometers away from our company.

How long it will take from guangzhou to your factory?

It takes about 2 hours to fly from Guangzhou to here.

Do you provide free spare parts ?

We can provide samples, but a cost fee will apply.

Do you have detailed and professional installation manual?

Yes, we provide a detailed English installation manual.

If OEM is acceptable?

Yes, we accept OEM and ODM customization.

Do you provide sample? Free or charge?

We can provide samples, but a cost fee will apply.

What is your MOQ?

The specific amount depends on the order quantity.

Are you a trading company or a manufacturer?

We are a professional manufacturer and production enterprise.

How long is your delivery time?

Delivery time depends on the order volume. If you are in a hurry, the specific time can be discussed.


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